210 Jobs found

- Handle Inside Sales and Customer Service operations for existing clients. - Account Volume: Handle approximately 20 accounts per person. Key Responsibilities: - In-House Sales to assist with the business expansion by acquiring new business from existing customers and gaining new clients for international forwarding. - Respond to customer inquiries by email and phone. - Progress control and schedule adjustment of import and export cargo. - Quotation preparation, invoice processing, and related paperwork. - Directing and coordinating with in-house customs clearance teams and delivery (trucking) teams. - Adjust business flow and operations according to the balance of cargo volume.

・OPERATIONS  Manage the operational floor and implement business plans to optimize seat utilization and workforce efficiency.  Drive adherence to industry best practices to enhance service delivery and identify opportunities for business expansion.  Ensure service level agreements (SLAs), key performance indicators (KPIs), and client expectations are consistently met or exceeded. ・TEAM DEVELOPMENT  Develop and implement strategic plans for continuous upskilling and talent development within the team.  Foster team synergy through structured career development paths, regular performance evaluations, and mentorship programs.  Promote a culture of collaboration, accountability, and innovation to drive high-performing teams. ・CLIENT RELATIONSHIP  Strengthen client relationships through effective communication, understanding client needs, and delivering tailored solutions.  Act as a trusted advisor to clients, providing actionable insights and strategies for their business growth and expansion.  Ensure transparency and alignment between client objectives and operational deliverables. ・BUSINESS PLANNING  Develop and execute comprehensive business strategies to optimize revenues, control costs, and ensure profitability.  Design sustainable business expansion plans, considering market trends, client opportunities, and resource optimization.  Conduct regular business reviews and align operational strategies with organizational goals. ・DAILY  Develop and enhance the coaching skills of all leaders to ensure effective mentorship and talent development.  Handle escalated transactions from clients, customers, or team members, ensuring swift resolution and alignment with company standards.  Monitor and review operational performance metrics, ensuring daily targets and SLAs are consistently met.  Plan and approve leave requests from all levels, ensuring proper workforce coverage and adherence to scheduling needs.  Conduct quick stand-up meetings or huddles to communicate immediate priorities or address operational issues. ・WEEKLY/ MONTHLY/ QUARTERLY/ANNUALY  Update team members on process and policy changes, ensuring alignment with client and organizational requirements.  Participate in or organize weekly meetings to discuss project updates, process improvements, and team performance.  Oversee and prepare detailed reports, such as Operations Health Check, Early Warning System (EWS) analysis, and other key performance reviews.  Analyze and compute project profit and loss, providing actionable insights for budget optimization and cost control.  Conduct regular attrition analyses, collaborating with operations teams to identify trends and implement retention strategies.  Lead performance reviews with team leaders, offering actionable feedback and guidance to meet long-term goals.  Plan and execute quarterly business reviews (QBRs) with clients and stakeholders, ensuring transparency and alignment with objectives. ・OTHERS  Facilitate discussions on probationary scorecards, operational policies, and expectations to promote continuous improvement.  Prepare, develop, and present comprehensive project performance updates and recommendations to clients and senior management.  Regularly evaluate team capacity and recommend staffing adjustments to meet dynamic project needs.  Stay informed on industry trends and provide strategic recommendations for innovations and process improvements.  Support the design and implementation of employee engagement initiatives to boost morale and productivity.

・OPERATIONS :  Benchmark client's competitors, and provide better solution to clients and customers  Able to upsell/cross-sell to the clients to enrich the business features which can add values to their in-house business strategies ・TEAM DEVELOPMENT :  Always seek ways to develop the performances of the supervisors and direct reports through upskilling initiatives  Able to control over the pace and direction of an initiative for operational improvements and sustainability ・CLIENT RELATIONSHIP :  Reflect good understanding about customer needs and client’s business to ensure the business solutions are matched  Able to propose new services/business proposition based on client business plan in order to contribute to client business expansion ・BUSINESS PLANNING :  Able to plan and maximize team performances within the budget allocated  Drive the approaches and strategies towards realizing the business plan Daily: ・Develop coaching skills of leaders. ・Manage escalated transactions from clients or customers. ・Review and plan leave requests. Weekly / Monthly / Quarterly: ・Update the team on process/policy changes from the client. ・Organize weekly project update meetings. ・Complete reporting needs (Operations Health Check, EWS Process analysis). ・Compute Profit and Loss (P&L) for the project. ・Manage attrition consistently and discuss improvement methods. Other: ・Conduct discussions on probationary scorecards and operational policies. ・Prepare and present project performance to the client

We are Japanese-affiliated food manufacturing company recognized for its high-quality bakery products made using advanced Japanese technology and production standards. The company is strongly committed to excellence, innovation, food safety, and sustainability, ensuring that every product reflects the precision, reliability, and craftsmanship of Japanese quality manufacturing. The Engineering Manager will lead and manage the plant’s engineering, maintenance, and facility operations to ensure maximum efficiency, reliability, and safety. This role reports directly to the Chief Technical Officer (CTO) and plays a key role in maintaining operational excellence, improving plant performance, and driving engineering innovation. 【Responsibilities】 ・Oversee the engineering and maintenance operations of the plant and its facilities. ・Develop and implement preventive maintenance programs to ensure smooth, continuous production. ・Prepare and manage annual maintenance and CAPEX budgets efficiently and accurately. ・Ensure full compliance with Good Manufacturing Practices (GMP), Safety Procedures, and Maintenance Systems. ・Supervise the installation, modification, and commissioning of machinery and equipment. ・Manage contractors and suppliers to ensure all activities meet legal and internal standards. ・Monitor and analyze Key Performance Indicators (KPIs) to meet production and maintenance goals. ・Promote energy efficiency, sustainability, and system optimization across all operations.

・Accompany Japanese sales representatives on client visits. ・Build and maintain strong relationships with Filipino client representatives. ・Act as a communication bridge between clients, partner factories, and the Japanese headquarters. ・Prepare and submit sales activity reports in Japanese. ・Support the preparation of quotations and management of delivery schedules. ・Assist Japanese representatives in quality control operations at partner factories.

-Background Our company is experiencing rapid growth with diverse manufacturing divisions, including metal pressing, sheet metal processing, resin molding, welding, and die-casting (aluminum). We are now launching a full-fledged painting department to maximize the added value of our products. We plan to expand this team from its current size of three to twenty members within the next six months. We are looking for a leader to be at the core of this expansion, who can establish quality and productivity on the front lines and drive the department's growth. This is more than just a managerial position. It's a highly rewarding role where you will build the foundation of the department with your own technical skills and develop future leaders. -Responsibilities As the technical backbone of our painting department. Technical & Hands-On Operate, set conditions for, and troubleshoot painting equipment, particularly liquid painting lines. Perform high-quality painting work personally as an active team member.

・Built and leveraged strong relationships with key decision-makers at major conglomerate developers, successfully securing TOTO product specifications for new large-scale projects such as luxury condominiums, hotels, and commercial facilities. ・Deeply involved from the planning stage of projects, taking the lead in providing optimal product proposals tailored to client needs, preparing quotations, conducting price negotiations, and overseeing the entire process through to contract and delivery. ・Established relationships with architectural and design firms that include renowned architects and interior designers, promoting the value of the TOTO brand and securing continuous product specifications. ・Collaborated with existing distributors by providing information sharing and support to facilitate smooth approaches to developers and architectural firms. ・Continuously monitor market trends and competitor activities to develop and execute effective sales strategies. ・Analyze sales performance and report the results to the Philippine sales office and the regional headquarters.

System Specialist Job Description System Administration: 1. Install, configure, and maintain operating systems (Windows/Linux), servers, and enterprise applications. 2. Monitor system performance, troubleshoot issues, and ensure high availability. 3. Perform regular system updates, patches, and backups. System Development: 4. Implement the strict practice of Software Development Life Cycle (SDLC). 5. Deploy new systems and provide maintenance, additional features to the existing systems. System Analysis:

Responsible for overseeing overall warehouse operations to ensure efficient use of space, proper handling, and safekeeping of materials. Monitors the flow of goods using the FIFO system and coordinates closely with the purchasing and production departments for timely deliveries and inventory management. Ensures inventory accuracy, resolves discrepancies, and implements preventive measures to address variances. Maintains high standards of customer service by addressing product preparation issues promptly. Develops and implements operational processes to optimize departmental performance, manages manpower requirements, and evaluates employee performance to achieve organizational objectives.

・Built and leveraged strong relationships with key decision-makers at major conglomerate developers, successfully securing TOTO product specifications for new large-scale projects such as luxury condominiums, hotels, and commercial facilities. ・Deeply involved from the planning stage of projects, taking the lead in providing optimal product proposals tailored to client needs, preparing quotations, conducting price negotiations, and overseeing the entire process through to contract and delivery. ・Established relationships with architectural and design firms that include renowned architects and interior designers, promoting the value of the TOTO brand and securing continuous product specifications. ・Collaborated with existing distributors by providing information sharing and support to facilitate smooth approaches to developers and architectural firms. ・Continuously monitor market trends and competitor activities to develop and execute effective sales strategies. ・Analyze sales performance and report the results to the Philippine sales office and the regional headquarters.