245 Jobs found

The Service Supervisor is responsible for managing the daily operations of the service team, ensuring high-quality customer service, resolving issues, and driving team performance. They lead, motivate, and support service staff to meet or exceed service objectives while maintaining a positive customer experience. Key Responsibilities: Team Leadership & Supervision: Lead a team of service staff to ensure effective service delivery. Supervise daily operations, ensuring the team meets or exceeds service standards. Conduct regular one-on-one meetings with team members, providing feedback and coaching for continuous improvement. Foster a positive work environment to enhance team morale and productivity. Customer Service & Satisfaction: Oversee service delivery to ensure customer satisfaction is consistently achieved. Address customer complaints or escalations promptly, ensuring effective solutions. Monitor and analyze customer feedback to identify areas of improvement. Operational Efficiency: Manage schedules, workloads, and resources for the service team. Ensure service targets (e.g., response times, resolution times) are met in line with company goals and SLAs (Service Level Agreements). Identify inefficiencies and implement improvements to enhance service delivery. Training & Development: Train new staff and support the ongoing development of team members. Monitor performance metrics to identify areas where training is needed. Create and implement training programs to enhance the skills and knowledge of the team. Quality Assurance: Maintain service quality by ensuring adherence to company policies, procedures, and best practices. Conduct regular audits of service interactions to ensure compliance with standards. Identify trends in service performance and work on improving processes and procedures. Administrative Duties: Prepare and maintain reports on team performance, customer issues, and operational metrics. Provide data-driven insights to management on areas for improvement and resource allocation. Assist with administrative tasks such as scheduling, resource allocation, and performance documentation. Health & Safety Compliance: Ensure all service activities comply with safety and legal regulations. Promote a safe working environment and ensure employees follow proper health and safety procedures.

Job Summary: Oversee all lending operations, including secured loans and credit-related products (CR), drive strategic growth, manage credit risk, and ensure regulatory compliance. This role provides critical leadership in deepening customer relationships while guiding the organization towards profitability and financial stability. -Business Strategy Development: Formulate and improve business strategies aligned with organizational goals. -Strategic Planning and Execution: Develop and implement plans to effectively execute business strategies. -Performance Management: Monitor and manage performance indicators to achieve goals. -Lead Secured Loans Operations: Oversee sales, collections, and credit management, including: -Product Development and Market Strategy: Develop new lending products based on the characteristics of secured loans and execute market entry strategies. -Sales Strategy and Customer Base Expansion: Formulate sales strategies to acquire customers and expand market share, focusing on secured loans for motorcycles and cars. -Optimize Collection Processes: Design appropriate debt collection strategies and implement effective collection processes to minimize default risk. -Enhance Credit Management: Optimize credit review and collateral evaluation processes based on credit policies and risk management strategies to maintain a healthy lending portfolio. -Operational Efficiency: Review and establish efficient and smooth operations from lending to collection. -Build Risk Management Framework: Oversee compliance with local regulatory requirements and industry standards. -Develop and Implement Risk Management Policies: Formulate and implement policies to avoid credit, operational, and regulatory risks. -Ensure Compliance with SEC and Other Regulatory Bodies: Guarantee operations comply with regulatory frameworks of SEC and other relevant agencies.

A leading global tech company from Japan is expanding into Southeast Asia?beginning with Cebu, Philippines. With award-winning digital transformation platforms used by millions of professionals and businesses, this company is on a mission to turn human connections into innovation. They offer powerful SaaS-based tools that streamline data?from business cards to invoices and contracts?serving enterprises across the globe. Now, they are building a Cebu-based engineering team to scale product development for international markets. This is your opportunity to join a company known for its innovative B2B platforms and work directly on a high-impact product aimed at improving how professionals exchange and manage information. Meishi Maker The Cebu team will focus on gMeishi Makerh?a next-generation business card management platform that simplifies and digitizes the card creation process. Itfs designed to support internal administrative tasks, centralize design and ordering, and improve corporate efficiency. Youfll be among the pioneering developers in Cebu, taking charge of front-end development and shaping the user experience of Meishi Maker. This is more than coding?you'll be part of designing, building, and scaling a platform from the ground up. EDesign and implement high-quality UIs using TypeScript, HTML, CSS, and JavaScript EDevelop internal and external tools like a business card template editor EBuild and optimize a business card image generation engine ESupport and mentor new members as the team grows ECollaborate with product and design teams to craft exceptional UX

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We are a multinational company engaged in automotive services and support, providing top-tier solutions to global clients in the commercial vehicle industry. With a strong commitment to quality and innovation, we offer an environment where you can thrive and build a long-term career. E Perform day-to-day General Affairs (GA) functions E Assist in purchasing, consumables, and supplies requisition E Support inventory management processes E Maintain and update accurate records and documentation E Conduct inventory audits and reconciliation activities