233 Jobs found

Customer Support - online shopping items - delivery - item concern - report and document preparation addressed to the clients (EN or JP) - other task will assign time to time

"The candidate will be responsible on the following: > Leads in the development of a holistic and data-driven approach for both immediate and long-term Customer Relationship Management (CRM) strategy, effectively driving awareness, engagement, purchasing behavior and customer retention; > Develop strategic plan that are data driven for online marketing programs, promotions and brand awareness for own platform, online marketplaces and other retailers; > Analyzes key business metrics/data including classification and key item sales, online marketing programs such as search, content and performance, and online consumer preferences to maximize sales; > Build and manage strong relationships with various online market places; > Collaborates with cross-functional teams within the company to ensure the smooth operations of the company’s internal and external online platforms; and > Effective sales and profit management according to business objectives."

DUTIES AND RESPONSIBILITIES: > STAFF SUPERVISION AND DEVELOPMENT Supervise staff, assign tasks, and check work at regular intervals Ensure consistent application of policies and procedures in the assigned work areas Check reports such as Payroll Summary, Bank Summary, Monthly Statutory remittances, final pay computation of resigned employees, intra-transferees' salary, BIR Alpha Listing Undertake annual performance review of staff, facilitation and evaluation > PLACEMENT AND STAFFING Discuss and finalize sourcing schedules with the Recruitment In-Charge Conduct preliminary interviews, consolidate assessments after the interview and make subsequent recommendations Review the Job Offer for the selected applicants Conduct assigned topics during the General Orientation for new employees > EMPLOYEE RELATIONS Handle employee disciplinary procedures Organize and ensure success of company events such as parties and other recreational activities > COMPENSATION AND BENEFITS ADMINISTRATION Administer the medical program and initiate medical benefit review and annual renewal of Group Hospitalization Plan Support cost simulation requirements for company bonuses, including annual merit increase and 13th month pay > POLICY OR GUIDELINES FORMULATION Prepare drafts of policies/guidelines and submit the same to GM-HR for review/ approval Ensures compliance to company policies and guidelines