Customer Service Staff <ALABANG> – RCX Recruitment Inc.

20,000PHP ~ 30,000PHP Metro Manila Philippines

Apply for This Job

Salary

20000PHP ~ 30000PHP
Industry

Representative Office
Position

Junior
Job Description

A Japan-headquartered electronics trading company with operations across Asia, Europe, and North America is setting up its new Philippine Representative Office in Alabang (Crimson Hotel Office Tower). The company provides innovative supply chain and procurement solutions in the electronics industry and is expanding its customer support team to strengthen its presence in the Philippines. This is your chance to work in a global, English-speaking environment, even with no prior work experience. If you enjoy working with people, have good communication skills, and are ready to grow, we’d love to hear from you! 【Responsibilities】・Handle customer inquiries via email and chat ・Coordinate with HQ and other regional offices ・Assist with export/import processes and basic documentation ・Communicate effectively with internal teams ・Work closely with a Malaysia-based Filipino CS supervisor for handover and training ・English is the common language in the company, so you’ll be using it daily!

Requirement

【MUST】・Strong English speaking and listening skills ・No prior work experience required – open to fresh graduates or individuals without a work history ・Ability to follow instructions and communicate clearly ・Basic computer skills (Microsoft Office, email, file organization) ・Willing to undergo training in Vietnam 【BETTER】・Interest in international trade or global communication ・Previous internship or part-time experience in customer service or administrative roles ・A positive attitude and willingness to take initiative ・Familiarity with Google Workspace (Docs, Sheets, Gmail)
English Level

Business Level
Japanese Level

Native
Other Language

English

Benefits

・Philippine mandated benefits ・Paid leave: 10 days (1st year) up to 16 days max ・Sick leave: 14 days/year ・Unused leave may be converted to cash depending on performance ・Work-from-home (WFH) may be considered for capable candidates
Working Hour

8:30 ~
Holiday