Bridge Systems Engineer Japanese speakerN1【Cebu】

100,000PHP ~ 150,000PHP Visayas Philippines

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Salary

100000PHP ~ 150000PHP
Industry

BPO / IT BPO / Call Center
Position

Senior
Job Description

・Handled customer requests using the business card template creation system (e.g., modification requests, confirmation of optional orders). ・Translated customer requirements into specifications in both Japanese and English and communicated them to the development team. ・Accurately organized design and functional requirements and verified deliverables after implementation. ・Conveyed requests to engineers precisely while managing deadlines and quality. ・Provided feedback from customers on additional requests and improvement suggestions to the development team.

Requirement

【Required Qualifications】・Japanese language proficiency equivalent to JLPT N1 ・At least 3 years of experience in B2B client-facing roles ・Experience in any of the following: ・Acting as a bridge in an SIer or offshore development environment ・Customer support, technical sales, or corporate sales in the IT industry ・Production direction or design (e.g., web production, print industry project management) ・Work involving client interaction, including specification confirmation and delivery management 【Preferred Qualifications】・Basic knowledge of front-end development (e.g., understanding of HTML/CSS) ・Experience studying or working abroad ・Experience working in a multicultural or multinational environment ・Experience in problem-solving or process improvement in client-facing roles ・Experience managing the production of design materials (e.g., business cards, printed materials)
English Level

Business Level
Japanese Level

N1
Other Language

Japanese

Benefits

・Compliance with Philippine labor regulations ・13th-month pay (year-end bonus) ・Annual salary increase and performance bonus (based on individual and company performance) ・HMO coverage (up to 2 dependents included) – effective from day one of employment 【Other benefits】・Transportation allowance, remote work allowance, and medical assistance ・Team-building events ・Free breakfast twice a month ・Company clubs (Yoiko Club) and annual recognition program ・Monthly company events (People’s Hour)
Working Hour

9:30 ~ 18:30
Holiday

・Flexible working hours available: Employees may adjust their start time between 6:00 AM and 10:00 AM. ・Work arrangement: Hybrid setup (3 days in the office, 2 days work-from-home per week). Note: During the first month of employment, full on-site attendance is required for onboarding purposes. ・Holidays: Saturdays, Sundays, and public holidays in accordance with Philippine holidays.