Overview

• Salary

  18000PHP ~ 25000PHP

• Industry

  Logistics

• Position

  Senior

• Job Description

  We are seeking a detail-oriented Customer Service Staff to handle logistics coordination for key accounts. You will act as a bridge between clients and the warehouse site, ensuring smooth import/export and delivery processes. <Key Responsibilities> - Customer Coordination: Handle inquiries and orders from customers via email or phone regarding shipment status, stock availability, and delivery schedules. - Order Processing: Receive delivery instructions from clients and coordinate with the warehouse team to arrange dispatch. - PEZA Compliance: Support the processing of PEZA-related documents (LOA, Form 8105/8106, etc.) and ensure compliance with economic zone regulations. - Documentation: Prepare necessary shipping documents and maintain accurate records in the system. - Problem Solving: Address and resolve issues such as shipment delays, quantity discrepancies, or other irregularities.