Customer Service Coordinator
ID: 47793

20,000PHP ~ 23,000PHP Metro Manila Philippines

Overview

  • Salary

    20000PHP ~ 23000PHP

  • Industry

    Engineering

  • Position

    Junior

  • Job Description

    Key Responsibilities: >Handle customer inquiries and provide timely, accurate information regarding shipments and deliveries. >Coordinate with logistics, warehouse, and transport teams to ensure smooth order processing and on-time delivery. >Monitor shipment status and proactively update customers regarding delays or issues. >Prepare and manage shipping documents, invoices, and reports. >Maintain strong relationships with clients by delivering professional and efficient service. >Assist in resolving delivery or billing issues in coordination with other departments. >Ensure compliance with company policies and logistics procedures.

Qualifications

  • Requirement

    >At least 2–3 years of experience in customer service within the logistics or supply chain industry. >Bachelor’s degree in Business Administration, Logistics, or any related field. >Excellent communication and interpersonal skills. >Strong organizational skills and attention to detail. Ability to multitask and work under pressure. Proficient in MS Office applications (Excel, Word, Outlook).

  • English Level

    Business Level

  • Japanese Level

    Native

  • Other Language

    English

Benefits & Conditions

  • Benefits

    to be discuss

  • Working Hour

    8:00 ~ 17:30

  • Holiday

    Saturday half day/ 6 Saturday

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