Overview

• Salary

  40000PHP ~ 50000PHP

• Industry

  Logistics

• Position

  Manager

• Job Description

  We are seeking a highly organized and proactive Operations Manager to oversee and optimize our Customs Brokerage operations. The Operations Manager will play a critical role in coordinating and managing the efficient movement of services, ensuring timely delivery and optimizing costs. The ideal candidate will possess strong leadership skills, strategic thinking, and a deep understanding of supply chain and logistics processes. Duties and Responsibilities > Direct and manage all aspects of Customs Brokerage operations, including transportation, warehousing, trucking up to delivery management. > Develop and implement strategic plans to enhance operational efficiency, reduce costs, and improve service levels > Lead and motivate a team of customs brokerage professionals, providing guidance, coaching, and performance feedback > Foster a positive work environment that encourages collaboration, innovation, and continuous improvement > Collaborate with vendors and third-party providers to negotiate contracts, ensure compliance, and optimize service levels and costs > Evaluate vendor performance and take corrective actions as needed to maintain high standards > Streamline the supply chain by analyzing and optimizing shipment releases, tariff familiarity, transportation routes, and to meet customer demands efficiently > Establish key performance indicators (KPIs) and regularly analyze performance metrics to identify areas for improvement and implement corrective actions > Monitor on-time delivery, and other relevant metrics to ensure operational excellence > Ensure compliance with customs regulations related to logistics, transportation, and shipment release management > Develop and manage the budget, monitoring expenses, analyzing variances, and implementing cost-saving initiatives > Identify opportunities for process optimization and automation within the brokerage operations to increase efficiency and accuracy > Implement best practices and industry standards to continuously improve brokerage processes and procedures