{"id":90043,"date":"2026-04-16T03:01:32","date_gmt":"2026-04-15T18:01:32","guid":{"rendered":"https:\/\/rcx-recruitment.com\/candidate\/en\/jobs\/47981\/"},"modified":"2026-04-16T03:01:32","modified_gmt":"2026-04-15T18:01:32","slug":"47981","status":"publish","type":"job","link":"https:\/\/rcx-recruitment.com\/candidate\/en\/jobs\/47981\/","title":{"rendered":"Customer service SV for logistics company in Paranaque"},"content":{"rendered":"","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","swell_btn_cv_data":""},"categories":[],"class_list":["post-90043","job","type-job","status-publish","hentry"],"acf":{"ID":47981,"country":"Philippines","city":"Paranaque","salary_min":35000,"salary_max":50000,"currency":"PHP","industry":"Logistics","job_description":"<Key Responsibilities>\n- Client Communication\n- Transport-Related Tasks\n- Documentation and Coordination\n- Team Management and Supervision\n- Service Quality Maintenance and Improvement\n- Customer Support (Escalation Handling)\n- Operational Coordination and Internal Collaboration\n- Reporting and Analysis","requirement":"<Must>\n- Minimum 5 years of experience in Freight Forwarding Customer Service (CS). \n- Proficient in PEZA-related documentation (LOA, Form 8105\/8106, etc.) and a solid understanding of the application process\/workflow.\n- Business level English proficiency for effective communication with clients and coordination with Japanese managers.\n- Strong data management skills using MS Office, with advanced proficiency in Excel.\n\n<Better>\n- Experience in Japanese freight forwarders is highly preferred.\n\n<Soft Skills>\n- Strong supervisory and leadership skills\n- Experience managing a handful of key accounts\n- Solid background in Customer Service and Logistics\n- Excellent analytical skills to evaluate performance metrics, identify process improvements, and support data-driven decision-making\n- Strong monitoring skills to track service levels, ensure compliance with KPIs, and maintain consistent operational performance","english_level":"Business Level","other_language":"None","benefit":"- SSS\n- PhilHealth\n- Pag-IBIG\n- 13th Month Pay\n- Sick Leave: 15 Days annual leave\n- Vacation Leave: 15 Days annual leave\n- HMO: 100% support for the employees \n","working_hour_start":"8:00am","working_hour_end":"5:00pm","holiday":"Saturday will be 8:00-12:00","job_category":"Logistics","japanese_level":"None","img_url":"","position":"Supervisor","area":"Metro Manila"},"_links":{"self":[{"href":"https:\/\/rcx-recruitment.com\/candidate\/en\/wp-json\/wp\/v2\/job\/90043","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rcx-recruitment.com\/candidate\/en\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/rcx-recruitment.com\/candidate\/en\/wp-json\/wp\/v2\/types\/job"}],"wp:attachment":[{"href":"https:\/\/rcx-recruitment.com\/candidate\/en\/wp-json\/wp\/v2\/media?parent=90043"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rcx-recruitment.com\/candidate\/en\/wp-json\/wp\/v2\/categories?post=90043"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}