Customer Support Manager【FPIP】 – RCX Recruitment Inc.

90,000PHP ~ 110,000PHP Luzon Philippines

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Salary

90000PHP ~ 110000PHP
Industry

Manufacturing
Position

Manager
Job Description

Responsibilities: Business Relationship Building: Manage planned orders and build/maintain long-term relationships with customers. VOC Handling & Engagement: Professionally manage Voice of the Customer (VOC) feedback and response times. Sales Contribution & Demand Planning: Drive revenue growth by leveraging customer demand forecasting and eliminate production line bottlenecks through proactive capacity management. Talent Development: Execute training and succession planning for the customer support team.

Requirement

[MUST-HAVE] -Experience: Any industry. Over 10 years of relevant experience (or experience managing a team of 20+ members). -Language: Fluent English proficiency is required. [NICE-TO-HAVE] -Experience in Japanese manufacturing company -Japanese language skills are considered a strong plus.
English Level

Business Level
Japanese Level

None
Other Language

Tagalog

Benefits

Benefits: -Philippine statutory benefits -Other benefits to be determined during the interview based on skills and experience. -HMO coverage
Working Hour

7:00 ~ 16:15
Holiday

Saturday, Sunday